Fill the Role
Help Center

User Management

Last updated August 24, 2025

Table of Contents

  1. Inviting Users
  2. Frequently Asked Questions
    1. Why can't I delete a particular user?

A user in Fill the Role represents a person's access to the platform; creating a user for your colleague is the first step required to involve them in hiring activities. To manage users, the platform offers the following capabilities:

  • Invite a user
  • Edit a user1
  • Delete a user
  • Deactivate a user
  • Reactivate a user
  1. A user's password cannot be changed by another user.

Inviting Users

In order to invite a user you must specify a first name, last name, email address, and user role. To learn more about different user roles refer to User Roles and Permissions.

Frequently Asked Questions

Why can't I delete a particular user?

In order to delete a user the following criteria must be true:

  • You must have adequate access based on your user role. See User Roles and Permissions for more details.
  • The user must not be able to manage billing.
  • They must not be the sole member of any role's hiring team
  • They must not be the sole hiring lead on any role's hiring team